What does Trebinaldi do?
Trebinaldi is an expert linguist member of ATA focused in general and certified translation services, proofreading, editing, creation of content, transcriptions.
What products or services do you offer?
We offer general and ATA certified translation services; content for websites, blogs, books, social media, merketing, among others; proofreading of texts and AI-generated content; editing of books and written texts; and general transcriptions.
How do I place an order?
If you need Certified Translation services for your official documents for USCIS, such as Birth Certificate, Marriage Certificate, Affidavit, among others, you should complete this form, upload the document, make the payment, and wait the translation in 24 hours.
If you need general translation service and you have your document ready, you can follow the same steps above, similar to the certified translation process.
In case you need general services to translate a website or you don’t know the number of words, and you need a quotation for a special project, feel free to contact us through our online form or send a message via trebinaldi@gmailcom.
How long will it take to receive my order? ⌛
You should expect a 24-hour turnaround for the documents you upload through our form, and the time arranged with you for the special requests. However, take into account that this is an estimate and it could take a little of bit longer depending on the quantity of documents. We’ll get in touch in case we need more time to finish.
What is your return policy?
We make sure the certified translations for USCIS are 100% accurate and ready to be presented before the immigration office. However, it is your responsibility to check that everything is correct before your appointment.
If there are mistakes or inconsistencies in any type of translation you requested, you should send it back to us in order to be corrected. In that case, you won’t be charged extra for the revision.
In case you are not satisfied with the results, we will discuss it with you and make the best decision and the most stisfying for both of us. Our objective is to satisfy your needs and help you in all the way we can.
Do you offer international shipping? 🚚
Our service is mainly online, but if you need a hard copy of your certified translation, we’ll be happy to send it to you; although, that will have an additional cost which will be discussed with you.
Can I cancel my order?
You can cancel your order no more than 12 hours from the time you requested it and we’ll stop doing the work. If you cancel the order after the 12 hours, you’ll be charged 50% of the final price.
How can I contact customer service? 📧
You can reach customer service sending a message to firstname.lastname@example.org
What payment methods do you accept? 💳
We accept PayPal, Credit Cards and Debit Cards.
Can I leave a review for a service on your website?
Of course! We love feedback and comments! We’ll send you the steps once the order is completed.
What are your business hours and days of operation?
You can contact us 24/7 and we’ll get back to you as soon as possible via email@example.com. You can also reach us through our SM and chat channels.